Announcement

? Amnesty Program 2025

ℹ️ Program Details

• • ✅ This program is applicable to all types of consumers.
  • ✅ Consumers must have been disconnected for six (6) months or more prior to availing of the Amnesty Program.
  • ✅ Surcharges from the time of disconnection up to the time of payment will be condoned by ZAMECO II, provided that the outstanding balance is paid in full (one-time payment) within the amnesty period, including the reconnection fee and bill deposit (if applicable).
  • ✅ The program is effective immediately after its publication and approval on September 1, 2025 and will run for a period of six (6) months, ending on February 28, 2026.
  • ✅ All amnesty payments may be made at any ZAMECO II Collection Office, unless otherwise advised by the Consumer Welfare Desk Coordinator (CWDC).

? Procedures

• ? Visit any ZAMECO II Office to inquire about your outstanding balance and confirm eligibility for the Amnesty Program.
• ? Settle the outstanding balance in full, including the reconnection fee and bill deposit (if required), within the amnesty period.
• ? Ensure your account details are updated and submit any required documents requested by the office personnel.
• ⚡ Wait for the reconnection process to be completed after payment confirmation.

Note:

This Amnesty Program is a limited-time opportunity. Consumers are encouraged to settle their accounts early to avoid delays and ensure reconnection within the program period.